1. Scope
This policy applies to GapSure's websites, communications, and services, including gapsure.ai. It does not apply to third-party sites or services that we do not control.
GapSure provides AI solutions for select sectors. We work with businesses and their authorized representatives. We do not knowingly collect personal information from children.
2. Information we collect
We collect information in the following ways:
- Information you provide. Your name, work email, company, role, phone number, message, and any other information you choose to send when you request access, contact us, or communicate with us.
- Consent records. If you opt in to SMS messages, we record the phone number, the date and time of consent, the opt-in method, and the disclosures you agreed to. We keep this record so we can honor your choices and meet carrier and legal requirements.
- Technical information. IP address, device and browser type, operating system, referring page, pages viewed, and server logs. This information helps us operate, secure, and improve the site.
- Communications. The content of emails, messages, and calls with GapSure, including support and access requests.
3. How we use information
We use personal information to:
- Respond to access requests, questions, and support requests.
- Provide, operate, and improve our services and website.
- Communicate about requested information, service updates, and customer care.
- Send SMS messages only when you have opted in.
- Maintain consent and opt-out records.
- Protect the security and integrity of our systems.
- Comply with legal, tax, accounting, and carrier requirements.
- Enforce our agreements and prevent fraud or abuse.
We do not use mobile opt-in data or SMS consent for marketing or promotional purposes, and we do not sell personal information.
4. SMS/text messaging
GapSure may send SMS messages only to individuals who provide a mobile number and affirmatively consent to receive messages from GapSure. Consent is not a condition of purchase.
Program description
The GapSure SMS program may send account notifications, requested information, service updates, and customer care messages. We do not send messages to individuals who have not opted in.
Message frequency and cost
Message frequency varies. Message and data rates may apply. Your mobile carrier's standard messaging charges apply.
Opt out and help
Reply STOP to any GapSure SMS message to cancel. Reply HELP for help. You can also email [email protected] or call 844-GAPSURE.
If you opt out, we may send a final confirmation message. After that, you will not receive further SMS messages from that program unless you opt in again.
Mobile data sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share mobile information with service providers that help us deliver SMS messages, but only for that purpose and subject to confidentiality obligations. All other categories of information described in this policy exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages. See our SMS Terms for the full program terms.
7. Retention
We keep personal information for as long as needed for the purposes described in this policy, including responding to your request, providing services, maintaining consent and opt-out records, resolving disputes, and meeting legal or carrier requirements. Retention periods vary based on the type of information and our obligations.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a breach affecting personal information, we will notify affected individuals and authorities as required by law.
9. Your choices and rights
You may:
- Ask what personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete information, subject to legal and operational requirements.
- Opt out of SMS messages by replying STOP or contacting us.
- Opt out of non-essential emails by using the unsubscribe link or contacting us.
To make a request, email [email protected] or call 844-GAPSURE. We may need to verify your identity before acting on a request. Some rights vary by location.
10. Children
Our site and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
11. Changes
We may update this policy from time to time. When we do, we will post the updated policy on this page and change the effective date. If changes are material, we will provide additional notice as required by law.
12. Contact
Questions about this policy or our data practices? Contact GapSure:
- Email: [email protected]
- Phone: 844-GAPSURE
- Address: 13300 South Cleveland Avenue #56-820, Fort Myers, FL 33907
- Website: gapsure.ai
This policy is provided for transparency and to support carrier and messaging program registration. It is not legal advice. GapSure should have counsel review it before launch.